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I-Robotic Process Automation (RPA) yenza izinguquko embonini yezokukhiqiza, kodwa kusho ukuthini lokhu kubasebenzi nakumabhizinisi? Ngokuhamba kweminyaka, i-automation iyavela, kodwa i-RPA isebenza ngokukhethekile.

Nakuba kunenzuzo kubo bonke ababambiqhaza, kungase kube nemithelela engemihle. Isikhathi kuphela esingachaza ngokunembile ukuthi imboni yokukhiqiza ihlanganisa kanjani i-RPA esikhathini eside, kodwa ukuhlonza izitayela zemakethe kungasiza ukubona ukuthi izidingo zikuphi emakethe.

Isetshenziswa kanjani i-RPA ekukhiqizeni? Ochwepheshe bezokukhiqiza bathole ukusetshenziswa okuningi kwe-RPA embonini. Ubuchwepheshe berobhothi busebenza kahle kakhulu ekwenzeni ngokuzenzakalelayo imisebenzi ephindaphindayo futhi edla isikhathi. Kodwa-ke, kunezici eziningi zenqubo yokukhiqiza ezingenziwa kalula. I-RPA isetshenziselwe ukulandelela i-inventory okuhlakaniphile, ukubalwa kwezimali okuzenzakalelayo, kanye nenkonzo yamakhasimende.

Naphezu kokushiyeka kwayo, i-RPA inezinzuzo ezithile ezimangalisayo ezingaba nomthelela omkhulu enqubweni yokukhiqiza. Kusukela ekukhiqizweni okusheshayo kuya ekwanelisekeni okuphezulu kwamakhasimende, izinzuzo ze-RPA zinganxephezela ukushiyeka kwayo.

Ngokwemininingwane yeGrand View Research, imakethe yamarobhothi emhlabeni jikelele izobiza ama-dollar ayizigidi eziyizinkulungwane ezingama-1.57 ngonyaka ka-2020, futhi kulindeleke ukuthi ikhule ngesilinganiso sokukhula sonyaka esingu-32.8% ukusuka ngo-2021 kuya ku-2028.

Ngenxa yomsebenzi ovela esimweni sasekhaya esidalwe yilolu bhubhane, ukuguqulwa kwebhizinisi lenkampani kulindeleke ukuthi kube yinzuzo ekukhuleni kwemakethe ye-RPA ngesikhathi sokubikezela.

Khulisa Ukukhiqiza
Esinye sezizathu ezivame kakhulu zokuthi kungani abakhiqizi basebenzisa i-RPA ukukhulisa umkhiqizo. Isilinganiso esingu-20% sesikhathi somsebenzi womuntu sichithwa emisebenzini ephindaphindwayo, engenziwa kalula uhlelo lwe-RPA. I-RPA ingaqeda le misebenzi ngokushesha nangokungaguquguquki kunabasebenzi. Lokhu kuvumela abasebenzi ukuthi badluliselwe ezikhundleni ezikhangayo nezizuzisa kakhulu.

Ngaphezu kwalokho, i-RPA ingasetshenziselwa ukwenza ngokuzenzakalelayo insiza kanye nokuphathwa kwamandla, okwenza kube lula ukufeza imigomo yesilinganiso samandla e-SEER nokunciphisa ukuphehlwa kukadoti.

I-RPA ingathuthukisa ukukhiqiza nokulawula ikhwalithi (ukwaneliseka kwamakhasimende). Ukulawula ikhwalithi okuzenzakalelayo kungafinyelelwa ngezindlela ezihlukahlukene, njengokusebenzisa amakhamera nezinzwa ukuskena amadivayisi lapho engaxhunyiwe ku-inthanethi. Le nqubo ephumelelayo inganciphisa ukungcola futhi ithuthukise ukungaguquguquki kwekhwalithi.

Ukuphepha kuyisici esibaluleke kakhulu ezindaweni zokukhiqiza, futhi i-RPA ingathuthukisa ukuphepha kwezimo zokusebenza. Ngenxa yokusebenzisa ngokuphindaphindiwe imisipha ethile, imisebenzi ephindaphindwayo ivame ukubangela ukulimala, futhi izisebenzi zivame ukungawunaki umsebenzi wazo. Ochwepheshe bathole ukuthi ukusebenzisa i-automation ukuthuthukisa ukuphepha nakho kungathuthukisa ukukhiqiza nokusebenza kahle.

I-Robot process automation idume kakhulu embonini yokukhiqiza, ikakhulukazi ngoba inomthelela omuhle ekusebenzeni kahle nasekukhiqizeni. Kodwa imiphi imiphumela emibi enayo?

Nciphisa izikhundla zokusebenza ngokomzimba
Abanye abagxeki be-automation bazwakalise ukukhathazeka ngokuthi amarobhothi "azothatha" umsebenzi womuntu. Lokhu kukhathazeka akunasisekelo. Umqondo ojwayelekile uwukuthi ngenxa yesivinini esisheshayo sokukhiqiza okuzenzakalelayo kunokukhiqizwa okwenziwa ngesandla, umnikazi wefekthri yokukhiqiza ngeke azimisele ukukhokhela abasebenzi ukuze baqedele umsebenzi ofanayo ngesivinini esingase sibe kancane.

Nakuba imisebenzi encike ekusebenzeni okuphindaphindiwe komzimba ingase ithathelwe indawo yimishini ezenzakalelayo, izisebenzi ezikhiqizayo zingaqiniseka ukuthi imisebenzi eminingi mancane amathuba okuthi ifanelekele ukuzishintshanisa.

Kufanele kuqashelwe ukuthi ukwanda kwesidingo semishini ye-RPA kuzodala amathuba amasha emisebenzi, njengokulungiswa kwamarobhothi. Izindleko zokonga ze-RPA zikhanga kakhulu kubakhiqizi abaningi. Kodwa-ke, i-RPA ingaba inselele ezinkampanini ezinesabelomali esiqinile njengoba idinga ukutshalwa kwezimali kokuqala kwemishini ezenzakalelayo kanye nemishini yamarobhothi uqobo. Abaphathi futhi kudingeka bachithe isikhathi beqeqesha abasebenzi ngendlela yokusebenzisa imishini emisha nokugcina ukuphepha eduze kwabo. Kwezinye izinkampani, le nto yokuqala yezindleko ingaba inselele.

I-Robotic process automation inezinzuzo eziningi ezingaba khona, kodwa abakhiqizi badinga ukukala ngokucophelela izithiyo zabo. Uma ucabangela izithiyo ze-RPA, kubalulekile ukukhumbula ukuthi izithiyo kanye nezinzuzo zingenzeka, kuye ngokuthi umenzi ngamunye usebenzisa kanjani ubuchwepheshe.

Ukuhlanganiswa kwe-RPA akudingi ukuthi abasebenzi baxoshwe. Izisebenzi zingakhushulelwa ezikhundleni ezintsha, futhi zingase zikuthole kubaluleke kakhulu kunomsebenzi ophindaphindwayo. Kungenzeka futhi ukuphatha ubunzima bezindleko ngokusebenzisa i-RPA isinyathelo ngesinyathelo noma ukusebenzisa amarobhothi amasha ngesikhathi esisodwa. Impumelelo idinga isu elinemigomo efinyelelekayo, kuyilapho iphinde iqhubekisele abantu ukuthi basebenze ngokuphepha futhi benze konke okusemandleni abo.

I-Mingda inemigqa eminingi yokukhiqiza ezenzakalelayo, i-automation kanye nomsebenzi wezandla ndawonye ukuze kuqinisekiswe ikhwalithi nenani, ihlangabezane nezidingo zamakhasimende, futhi inikeze izinsizakalo ezingcono kumakhasimende.